Privacy Policy
The controller responsible for data processing is:
Marsapet GmbH
Gewerbepark Odendorf 22
53913 Swisttal
Germany Email: [email protected]
Phone: 02255957370
We are pleased about your interest in our online shop. The protection of your privacy is
very important to us. Below we inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time a website is
accessed, the web server automatically stores only a so-called server log file, which contains, for example, the
name of the requested file, your IP address, date and time of access, amount of data transferred and the
requesting provider (access data) and documents the access. This access data is evaluated exclusively for the
purpose of ensuring trouble-free operation of the website and improving our offer. This serves to protect our
legitimate interests in correct presentation of our offer, which outweigh other interests in the context of a
balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data is deleted at the
latest seven days after the end of your visit to the website.
1.1 Hosting
The services for hosting and displaying the website are provided in part by our service
providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access
data and all data collected in forms provided on this website are processed on their servers. If you have
questions about our service providers and the basis for our cooperation with them, please use the contact option
described in this privacy policy.
1.2 Content Delivery Network
For the purpose of shorter loading times, we use a so-called Content Delivery Network
("CDN") for some of our services. With this service, content, such as large media files, is delivered via
regionally distributed servers of external CDN service providers. Therefore, access data is processed on the
servers of the service providers. Our service providers act as data processors on our behalf.
Our service providers are located and/or use servers in countries outside the EU and the EEA. For these
countries, there is no adequacy decision from the European Commission. Our cooperation with them is based on
Standard Data Protection Clauses of the European Commission. If you have questions about our service
providers and the basis for our cooperation with them, please use the contact option described in this privacy
policy.
2. Data processing for contract performance and contacting us
2.1 Data processing for contract performance
For the purpose of contract performance (including inquiries about and handling of any existing warranty
and performance claims as well as any statutory update obligations) in accordance with Art. 6 Para. 1 S. 1 lit.
b GDPR, we collect personal data if you voluntarily provide this information to us as part of your order.
Required fields are marked as such because in these cases we need the data to perform the contract and cannot
send the order without this information. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the forwarding to our service providers
for the purpose of order, payment and shipping processing, can be found in the following sections of this
privacy policy. After complete performance of the contract, your data will be restricted from further processing
and deleted after the expiration of tax and commercial law retention periods in accordance with Art. 6 Para. 1
S. 1 lit. c GDPR, unless you have explicitly consented to further use of your data in accordance with Art. 6
Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use, which is legally permitted and about which
we inform you in this statement.
Inventory management system
For order and contract processing, we use inventory management systems from external
service providers.
Our service providers act as data processors on our behalf. If you have questions about our
service providers and the basis for our cooperation with them, please use the contact option described in this
privacy policy.
2.2 Customer account
To the extent that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit.
a GDPR by deciding to open a customer account, we use your data for the purpose of opening a customer account as
well as storing your data for future orders on our website. You can delete your customer account at any time,
either by sending a message to the contact option described in this privacy policy or via a function provided in
the customer account. After deletion of your customer account, your data will be deleted unless you have
explicitly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we
reserve the right to further data use, which is legally permitted and about which we inform you in this
statement.
2.3 Contacting us
As part of customer communication, we collect personal data in accordance with Art. 6 Para.
1 S. 1 lit. b GDPR to process your inquiries if you voluntarily provide this information to us when contacting
us (e.g. via contact form or email). Required fields are marked as such because in these cases we need the data
to process your inquiry. Which data is collected can be seen from the respective input forms. After your inquiry
has been fully processed, your data will be deleted unless you have explicitly consented to further use of your
data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to further data use, which is
legally permitted and about which we inform you in this statement.
Live Chat Tool WhatsApp
For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland
Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("WhatsApp"). This serves to protect our
legitimate interests in effective and improved customer communication, which outweigh other interests in the
context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. WhatsApp acts on our
behalf. The phone numbers stored by us on our mobile device are automatically processed on servers of Meta
Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA. Only phone numbers of customers who have
previously contacted us via WhatsApp and have therefore already accepted the terms of use and data protection
terms of WhatsApp are stored. For the USA, there is no adequacy decision from the European Commission. Our
cooperation is based on Standard Data Protection Clauses of the European Commission.
3. Data processing for shipping processing
For contract performance in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR, we pass your
data to the shipping service provider commissioned with delivery, to the extent necessary for delivery of
ordered goods.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your explicit consent during or after your order, we will transfer
your email address and phone number to the selected shipping service provider in accordance with Art. 6 Para. 1
S. 1 lit. a GDPR so that they can contact you before delivery for the purpose of shipping notification or
coordination. The consent can be revoked at any time by sending a message to the contact option described in
this privacy policy or directly to the shipping service provider at the contact address listed below. After
revocation, we will delete your data provided for this purpose, unless you have explicitly consented to further
use of your data or we reserve the right to further data use, which is legally permitted and about which we
inform you in this statement.
DHL Paket GmbH
Sträßchensweg
1053113 Bonn
Germany
4. Data processing for payment processing
In the processing of payments in our online shop, we work with these partners: technical
service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we transfer the data necessary for processing the
payment transaction to our technical service providers, who act as data processors on our behalf, or to the
commissioned credit institutions or to the selected payment service provider, to the extent necessary for
processing the payment. This serves contract performance in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In
some cases, payment service providers collect the data necessary for payment processing themselves, for example
on their own website or through technical integration in the ordering process. The privacy policy of the
respective payment service provider applies in this regard. If you have questions about our payment processing
partners and the basis for our cooperation with them, please use the contact option described in this privacy
policy.
4.2 Data processing for fraud prevention and optimization of our payment processes
If applicable, we provide our service providers with additional data, which they use
together with the data necessary for payment processing as our data processors for the purpose of fraud
prevention and optimization of our payment processes (e.g. invoicing, handling of contested payments, accounting
support). This serves to protect our legitimate interests in protection against fraud and efficient payment
management, which outweigh other interests in the context of a balancing of interests, in accordance with Art. 6
Para. 1 S. 1 lit. f GDPR.
4.3 Identity and creditworthiness checks when selecting Klarna payment services
Klarna direct debit, purchase on account via Klarna
If you choose the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden
(hereinafter Klarna), we ask for your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to allow us to
transfer the data necessary for payment processing and identity and creditworthiness checks to Klarna. In
Germany, the credit agencies mentioned in Klarna's privacy policy can
be used for identity and creditworthiness checks. Klarna uses the information obtained about the statistical
probability of payment default for a balanced decision on whether to establish, perform or terminate the
contractual relationship. You can revoke your consent at any time by sending a message to the contact option
mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment
options. You can also revoke your consent to this use of personal data at any time directly with Klarna.
4.4 Engagement of collection agencies
If you choose the payment method purchase on account (offered via Ratepay GmbH,
Franklinstraße 28-29, 10587 Berlin (hereinafter Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24
Boulevard Royal, 2449 Luxembourg (hereinafter PayPal)), we ask for your consent in accordance with Art. 6 Para.
1 S. 1 lit. a GDPR to allow us to transfer the data necessary for payment processing and identity and
creditworthiness checks to Ratepay. In Germany, the credit agencies mentioned in Ratepay's privacy policy can be
used for identity and creditworthiness checks. Ratepay uses the information obtained about the statistical
probability of payment default for a balanced decision on whether to establish, perform or terminate the
contractual relationship. You can revoke your consent at any time by sending a message to the contact option
mentioned in this privacy policy. This may result in us no longer being able to offer you certain payment
options. Additional information on data protection at PayPal can be found here.
4.5 Engagement of collection agencies
We pass your data to an engaged collection agency Dr. Duve Inkasso GmbH, Angerstraße 6,
30161 Hannover, Germany, to the extent that our payment claim has not been settled despite prior dunning. In
this case, the claim is collected directly by the collection agency. This serves contract performance in
accordance with Art. 6 Para. 1 S. 1 lit. b GDPR as well as the protection of our legitimate interests in
effective assertion or enforcement of our payment claims, which outweigh other interests in the context of a
balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
5. Advertising by email
5.1 Email newsletter with registration and newsletter tracking
When you sign up for our newsletter, we use the data required for this or separately
provided by you to send you our email newsletter regularly on the basis of your consent in accordance with Art.
6 Para. 1 S. 1 lit. a GDPR.
You can unsubscribe from the newsletter at any time, either by sending a message to the
contact option described below or via a link provided for this purpose in the newsletter.
After unsubscribing, we delete your email address from the recipient list, unless you have
explicitly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we
reserve the right to further data use, which is legally permitted and about which we inform you in this
statement.
We would like to point out that we evaluate your user behavior when sending the newsletter.
For this purpose, we also analyze how you deal with our newsletter by measuring, storing and evaluating open
rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").
For this evaluation, the emails sent contain one-pixel technologies (e.g. so-called web beacons, tracking
pixels) that are stored on our website. For the evaluations, we in particular link the following "newsletter
data" the page from which the page was requested (so-called referrer URL), the date and time of the call, the
description of the type of web browser used, the IP address of the requesting computer, the email address, the
date and time of registration and confirmation and the one-pixel technologies with your email address or your IP
address and, if applicable, an individual ID. Links contained in the newsletter can also contain this ID.
If you do not wish newsletter tracking, you can unsubscribe from the newsletter at any time - as described
above. The information will be stored as long as you have subscribed to the newsletter.
5.2 Email newsletter without registration and your right to object
If we receive your email address in connection with the sale of goods or services and you
have not objected to this, we reserve the right to regularly send you offers for similar products to those
already purchased from our range via email on the basis of § 7 Para. 3 UWG [German Act Against Unfair
Competition]. This serves to protect our legitimate interests in advertising outreach to our customers, which
outweigh other interests in the context of a balancing of interests. You can object to this use of your email
address at any time by sending a message to the contact option described in this privacy policy or via a link
provided for this purpose in the advertising email, without incurring any costs other than transmission costs
according to the basic rates. After unsubscribing, we delete your email address from the recipient list, unless
you have explicitly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or
we reserve the right to further data use, which is legally permitted and about which we inform you in this
statement.
5.3 Newsletter distribution
The newsletter and the newsletter tracking presented above may also be sent by our service
providers as part of processing on our behalf. If you have questions about our service providers and the basis
for our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in the USA. For the USA, there is no
adequacy decision from the European Commission. Our cooperation with them is based on Standard Data Protection
Clauses of the European Commission.
5.4 Sending review requests by email
If you have given us your explicit consent in accordance with Art. 6 Para. 1 S. 1 lit. a
GDPR during or after your order, we use your email address to request a review of your order via the review
system we use. This consent can be revoked at any time by sending a message to the contact option described in
this privacy policy or via a link provided for this purpose in the review request.
The review requests may also be sent by our service provider Trusted Shops AG Subbelrather Str.
15C, 50823 Cologne ("Trusted Shops").
We receive information about the respective status from Trusted Shops during the sending of review requests
(e.g. whether the review request was sent and whether it was received). This is done in accordance with Art. 6
Para. 1 S. 1 lit. f GDPR to fulfill our legitimate interest in receiving information about the review
invitations in order to potentially make improvements based on this as well as to fulfill the legitimate
interest of Trusted Shops in being able to offer this service.
For the sending of review requests and for the collection and display of review and status information, we are
jointly responsible with Trusted Shops.
As part of the joint responsibility existing between us and Trusted Shops, if you have data protection
questions and wish to assert your rights, please preferably contact Trusted Shops, whose contact options you can
find here. You can obtain further information on data protection from the following link here. Regardless, you
can always contact us at the contact option described in this privacy policy. If necessary, your inquiry will be
forwarded to the other responsible party for answering.
6. Cookies and other technologies
General information
To make the visit to our website attractive and to enable the use of certain functions, we
use technologies including so-called cookies on various pages. Cookies are small text files that are
automatically stored on your device. Some of the cookies we use are deleted after the end of the browser
session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and
allow us to recognize your browser when you visit next time (persistent cookies). Privacy protection on devices
When using our online offering, we use absolutely necessary technologies to provide the explicitly desired
telecommunications service. The storage of information on your device or access to information already stored on
your device does not require consent in this respect.
For functions that are not absolutely necessary, the storage of information on your device or
access to information already stored on your device requires your consent. Please note that if you do not grant
consent, certain parts of the website may not be usable. Any consent you have given will remain in place until
you adjust or reset the respective settings on your device.
Subsequent data processing through cookies and other technologies We use such technologies
that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function).
These technologies collect and process your IP address, the time of your visit, device and browser information,
and information about your use of our website (e.g. information about the contents of your shopping cart). This
serves our legitimate interests in optimized presentation of our offer, which outweigh other interests in the
context of a balancing of interests, in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
We also use technologies to fulfill the legal obligations to which we are subject (e.g. to
be able to prove consents to the processing of your personal data) as well as for web analytics and online
marketing. Further information on this, including the respective legal basis for data processing, can be found
in the following sections of this privacy policy.
The cookie settings for your browser can be found at the following links: Microsoft
Edge™ / Safari™ / Chrome™ / Firefox™ /
Opera™
To the extent that you have consented to the use of technologies in accordance with Art. 6
Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option
described in the privacy policy.
7. Use of cookies and other technologies for web analytics and advertising purposes
To the extent that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a
GDPR, we use the following cookies and other technologies from third-party providers on our website. After the
purpose is fulfilled and the use of the respective technology by us ends, the data collected in this context
will be deleted. You can revoke your consent at any time with effect for the future. You can find further
information about your revocation options in the section "Cookies and other technologies". Further information,
including the basis for our cooperation with the individual providers, can be found in the individual
technologies. If you have questions about the providers and the basis for our cooperation with them, please use
the contact option described in this privacy policy.
7.1 Use of Google services for web analytics and advertising purposes
We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow
Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your
use of our website is typically transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View,
CA 94043, USA and stored there. For the USA, there is no adequacy decision from the European Commission. Our
cooperation with them is based on Standard Data Protection Clauses of the European Commission. If your IP
address is collected via Google technologies, it is shortened before storage on Google servers by activating IP
anonymization. In rare cases, the full IP address is transmitted to a Google server and shortened there. Where
the individual technologies do not indicate anything different, data processing is based on an agreement between
joint controllers concluded for the respective technology in accordance with Art. 26 GDPR. You can find more
detailed information about data processing by Google in Google's privacy policy.
Google Analytics
For the purpose of website analysis, data (IP address, time of visit, device and browser
information as well as information about your use of our website) is automatically collected and stored with
Google Analytics, from which usage profiles are created using pseudonyms. Cookies may be used for this purpose.
Your IP address is generally not merged with other Google data. Data processing takes place on the basis of a
data processing agreement with Google.
For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google
to access the data collected and processed by Google Analytics and subsequently use it to improve Google
services. The sharing of data with Google as part of these data sharing settings is based on an additional
agreement between controllers. We have no control over the subsequent data processing by Google.
Google Ads
For advertising purposes in Google search results and on third-party websites, the
so-called Google Remarketing cookie is set when you visit our website,
which automatically enables interest-based advertising through the collection and processing of data (IP
address, time of visit, device and browser information as well as information about your use of our website) and
using a pseudonymous cookie ID and based on the pages you visit. Further data processing only takes place if you
have enabled the "personalized advertising" setting in your Google account. If you are logged into Google during
your visit to our website, Google uses your data together with Google Analytics data to create and define
audience lists for cross-device remarketing.
For website analysis and event tracking, we measure your subsequent usage behavior via
Google Ads Conversion Tracking when you have reached our website via a
Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and
browser information as well as information about your use of our website based on events specified by us such as
visiting a website or newsletter registration) may be collected, from which usage profiles are created using
pseudonyms.
Google Maps
To visually display geographic information, Google Maps collects data about your use of the
Maps features, in particular your IP address and location data, transmits it to Google and then processes it by
Google. We have no control over this subsequent data processing.
YouTube Video Plugin
To integrate third-party content, data (IP address, time of visit, device and browser
information) is collected via the YouTube Video Plugin in the extended privacy mode we use, transmitted to
Google and then processed by Google only when you play a video.
7.2 Use of Facebook services for web analytics and advertising purposes
Use of Facebook Pixel
We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd., 4 Grand Canal
Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). With the Facebook Pixel, data (IP
address, time of visit, device and browser information as well as information about your use of our website
based on events specified by us such as visiting a website or newsletter registration) is automatically
collected and stored, from which usage profiles are created using pseudonyms.
As part of the so-called advanced data matching, information is also collected and stored
in hashed form for matching purposes, with which individuals can be identified (e.g. names, email addresses and
phone numbers).
When you visit our website, the Facebook Pixel automatically sets a cookie that
automatically enables your browser to be recognized when you visit other websites using a pseudonymous cookie
ID. Facebook (by Meta) will merge this information with other data from your Facebook account and use it to
compile reports on website activities and to provide other services related to website use, in particular
personalized and group-based advertising. The information automatically collected by Facebook (by Meta)
technologies about your use of our website is typically transmitted to a server of Meta Platforms, Inc., 1
Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision from
the European Commission. To the extent that data transmission to the USA falls within our responsibility, our
cooperation is based on Standard Data Protection Clauses of the European Commission. You can find more detailed
information about data processing by Facebook in the privacy policy of Facebook (by Meta).
Facebook Analytics
As part of the Facebook Business Tools, statistics about visitor activities on our website
are created from the data collected with the Facebook Pixel about your use of our website. Data processing takes
place on the basis of a data processing agreement with Facebook (by Meta). Your analysis serves the optimal
presentation and marketing of our website.
Facebook Ads (Ad Manager)
Through Facebook Ads, we advertise this website on Facebook (by Meta) as well as on other
platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible
for the precise implementation, in particular the decision on the placement of the ads with individual users.
Where the individual technologies do not indicate anything different, data processing is based on an agreement
between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection
of data and its transmission to Meta Platforms Ireland. Subsequent data processing by Meta Platforms Ireland is
not covered by this.
Based on the statistics created via Facebook Pixel about visitor activities on our website,
we operate Custom Audience group-based advertising on Facebook (by Meta)
by determining the characteristics of the respective target group.
As part of the advanced data matching taking place to determine the respective target audience
(see above), Facebook (by Meta) acts as our data processor.
Based on the pseudonymous cookie ID set by the Facebook Pixel and the data collected about
your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.
Via Facebook Pixel Conversions, we measure your
subsequent usage behavior for web analysis and event tracking when you have reached our website via a Facebook
Ads advertisement. Data processing takes place on the basis of a data processing agreement with Facebook (by
Meta).
7.3 Other providers of web analytics and online marketing services
Use of AdRoll Retargeting for online marketing
Through advertising partner AdRoll Advertising Ltd., Level 6, 1, Burlington Plaza,
Burlington Road, Dublin 4, Ireland ("AdRoll"), we advertise this website in search results and on third-party
websites. When you visit our website, an AdRoll retargeting cookie or a cookie from their partners is
automatically set, which enables interest-based advertising using a pseudonymous cookie ID and based on the
pages you visit. Data processing takes place on the basis of an agreement between joint controllers in
accordance with Art. 26 GDPR. We determine the parameters of the respective advertising campaign. AdRoll is
responsible for the precise implementation (e.g. the decision on the placement of individual ads). The data
automatically collected by AdRoll (IP address, time of visit, device and browser information as well as
information about your use of our website) is optionally merged by AdRoll with information from other sources
and transmitted to AdRoll advertising partners. In addition, it is typically transmitted to a server of
NextRoll, Inc., 2300 Harrison St, Fl 2, San Francisco CA, 94110, USA and stored there. For the USA, there is no
adequacy decision from the European Commission. Our cooperation with them is based on Standard Data Protection
Clauses of the European Commission.
8. Integration of Trusted Shops Trustbadge/other widgets
To the extent that you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit.
a GDPR, Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. quality
seal, collected reviews) and to offer Trusted Shops products for buyers after an order.
The Trustbadge and the services advertised with it are an offer of Trusted Shops AG,
Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible as a data
controller in accordance with Art. 26 GDPR. We inform you in the context of these data protection notices below
about the essential contract contents in accordance with Art. 26 Para. 2 GDPR.
As part of the joint responsibility existing between us and Trusted Shops AG, if you have
data protection questions and wish to assert your rights, please preferably contact Trusted Shops using the
contact options specified in the data protection information. However, you can always contact the controller of
your choice. Your inquiry will then, if necessary, be forwarded to the other responsible party for
answering.
8.1 Data processing when integrating the Trustbadge/other widgets
The Trustbadge is provided by a US-based CDN provider (Content Delivery Network). An
appropriate level of data protection is ensured through Standard Data Protection Clauses and further contractual
measures.
When the Trustbadge is accessed, the web server automatically stores a so-called server log
file that also contains your IP address, date and time of access, amount of data transferred and the requesting
provider (access data) and documents the access. The IP address is anonymized immediately after collection so
that the stored data cannot be attributed to your person. The anonymized data is used in particular for
statistical purposes and error analysis.
8.2 Data processing after order completion
If you have given your consent, the Trustbadge accesses order information stored on your end
device after order completion (order amount, order number, product purchased if applicable) and your email
address and your email address is hashed using a cryptologic one-way function. The hash value is subsequently
transmitted to Trusted Shops together with the order information in accordance with Art. 6 Para. 1 S. 1 lit. a
GDPR. This serves to verify whether you are already registered for Trusted Shops services. If this is the case,
further processing takes place in accordance with the contractual agreement made between you and Trusted Shops.
If you are not yet registered for the services or do not give consent for automatic recognition via the
Trustbadge, you then have the opportunity to manually register for the use of the services or complete the
protection within the scope of your possibly already existing user agreement.
For this purpose, the Trustbadge accesses the following information stored on the end
device you used after completion of your order: order amount, order number and email address. This is necessary
so that we can offer you buyer protection. Data is only transmitted to Trusted Shops when you actively decide to
complete the buyer protection by clicking the appropriately labeled button in the so-called Trustcard. If you
decide to use the services, further processing is governed by your contractual agreement with Trusted Shops in
accordance with Art. 6 Para. 1 lit. b GDPR to complete your registration for buyer protection and secure your
order and to potentially send you review invitations by email afterward.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The
legal basis is Art. 6 Para. 1 lit. f GDPR for the purpose of ensuring trouble-free operation. Processing may
take place in third countries (USA and Israel). An appropriate level of data protection is ensured in the case
of the USA through Standard Data Protection Clauses and further contractual measures and in the case of Israel
through an adequacy decision. You can find further information here.
9. Social Media
9.1 Social Plugins from Facebook (by Meta), Instagram (by Meta), WhatsApp
Social buttons from social networks are used on our website. These are merely embedded as
HTML links in the page, so that no connection is established with the servers of the respective provider when
our website is accessed. If you click on one of the buttons, the website of the respective social network
opens in a new window of your browser. There you can, for example, use the Like or Share button.
9.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube
To the extent that you have given your consent to the respective social media operator in
accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, your data is automatically collected and stored for market
research and advertising purposes when you visit our online presence on the social media mentioned above,
from which usage profiles are created using pseudonyms. These can be used to display, for example,
advertisements within and outside the platforms that are likely to correspond to your interests. For this
purpose, cookies are generally used. For detailed information on the processing and use of data by the
respective social media operator as well as a contact option and your rights and settings options to protect
your privacy, please see the privacy policy links of the providers below. If you still need help with this,
please contact us.
Facebook
(by Meta) is an offering of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use
of our online presence on Facebook (by Meta) is typically transmitted to a server of Meta Platforms, Inc., 1
Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no adequacy decision
from the European Commission. Our cooperation with them is based on Standard Data Protection Clauses of the
European Commission. Data processing in connection with the visit of a Facebook (by Meta) fan page
takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. You can
find further information (information on insights data) here.
Instagram (by Meta) is an offering of Meta Platforms Ireland Ltd., 4 Grand Canal Square,
Dublin 2, Ireland ("Meta Platforms Ireland") The information automatically collected by Meta Platforms
Ireland about your use of our online presence on Instagram is typically transmitted to a server of Meta
Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. For the USA, there is no
adequacy decision from the European Commission. Our cooperation with them is based on Standard Data
Protection Clauses of the European Commission. Data processing in connection with the visit of an
Instagram (by Meta) fan page takes place on the basis of an agreement between joint controllers in
accordance with Art. 26 GDPR. You can find further information (information on insights data) here.
YouTube is an offering of
Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information
automatically collected by Google about your use of our online presence on YouTube is typically transmitted
to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. For the
USA, there is no adequacy decision from the European Commission. Our cooperation with them is based on
Standard Data Protection Clauses of the European Commission.
10. Contact options and your rights
10.1 Your rights
As a data subject, you have the following rights:
- pursuant to Art. 15 GDPR, the right to request information, to the extent specified therein, about
your personal data processed by us
- pursuant to Art. 16 GDPR, the right to immediately request rectification of incorrect data or
completion of your personal data stored by us
- pursuant to Art. 17 GDPR, the right to request deletion of your personal data stored by us, unless
further processing is required
- for exercising the right to freedom of expression and information;
- for fulfilling a legal obligation;
- for reasons of public interest or for the establishment, exercise or defence of legal claims;
- pursuant to Art. 18 GDPR, the right to request restriction of processing of your personal data,
insofar as the accuracy of the data is contested by you;
- the processing is unlawful but you refuse its deletion;
- we no longer need the data, but you require them for the establishment, exercise or defence of
legal claims, or you have objected to processing pursuant to Art. 21 GDPR;
- pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us
in a structured, commonly used and machine-readable format or to request its transmission to another
controller
- pursuant to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule,
you can contact the supervisory authority of your usual place of residence or workplace or our company
headquarters.
Right to Object
Insofar as we process personal data as explained above to protect our legitimate interests that are
predominant in the balancing of interests, you may object to such processing with effect for the
future. If the processing is for direct marketing purposes, you may exercise this right at any time as
described above. If the processing is for other purposes, you only have a right to object if there are
grounds arising from your particular situation.
After exercising your right to object, we will no longer process your personal data for these
purposes, unless we can demonstrate compelling legitimate grounds for the processing which override
your interests, rights and freedoms, or where the processing is for the establishment, exercise or
defence of legal claims.
This does not apply where the processing is for direct marketing purposes. In that case, we will
not process your personal data for this purpose.
10.2 Contact Options
For questions regarding the collection, processing or use of your personal
data, for information, rectification, restriction or deletion of data and withdrawal of granted
consents or objection to a specific use of data, please contact us directly using the contact details
in our legal notice.
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